Stay compliant with national guidelines, protect consumer rights, and uphold ethical standards in debt collection and private investigations.
Contact Us to Get AccessInstructor: Brad Lyons, Thinkedu
Course Type: Compliance Refresher
Ways to Learn: Online, with knowledge check and instant certificate
This compliance course is trusted by leading finance companies, banks, debt collection agencies, and field agents. At Thinkedu, we specialise in compliance training that goes beyond theory, ensuring every student not only understands the material but can confidently apply it in real-world situations. Discover why our courses are consistently recognised as the benchmark for compliance training across the industry.
Thinkedu has worked alongside the financial services, insurance, debt collection, and investigations industries for more than a decade. During this time, we have consulted directly with banks, lenders, insurers, collection agencies, and investigative firms to help them stay compliant, reduce risk, and achieve sustainable growth. Many of the compliance frameworks, processes, and technologies we have developed are now widely adopted as industry standards across Australia.
What sets Thinkedu apart is our ability to bridge the gap between compliance theory and industry practice. Training with us doesn’t just give you an understanding of regulations, it equips you with practical insights and access to industry-leading tools that allow you to explore, test, and learn in a way that mirrors real-world application.
Our team is passionate about raising professional standards and improving awareness within the industries we represent. That commitment is reflected in the technology, training resources, and professional development programs we create. It’s why Thinkedu and its founders have played a key role in shaping both the training and the technology that support compliance across the sector today.
Have questions or want to enroll your team? Use our website contact form and we’ll get you set up.
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For authorized testing of your own sites and clients that gave written permission.
Zoom into any image to reveal edits and anomalies using a forensic loupe, channel views, edge detection, ELA, and noise maps.
Scan PDFs locally for risky features and via VirusTotal multi-engine analysis.
Detect and optionally clean malicious scripts, event handlers, and unsafe links in SVGs.
Assess compliance of default listings with Privacy Act & CR Code before reporting to a CRB.
Evaluate legality, proportionality, and likely recovery before commencing proceedings.
Check allowed and prohibited actions when a debtor is bankrupt or under a Part IX/X agreement.
Compute hashes, verify your own data, and follow safe storage practices. No cracking. No reverse lookups.
Visualise relationships between people by shared phones, emails, addresses, ABNs, websites, and any extra identifiers you include.
Assess complaints through a structured risk framework aligned with AFCA principles.
International Dialing Code Tool with Location stats.
Compute minutes, costs, P2P, SoL, and collector quality; visualize with charts and export CSV.
Customisable world clock dashboard with Daylight savings alerts